Refunds available for unused goods returned within 15 days.
To request a return, simply email us at [email protected]. Once we receive your items and confirm they are in unused condition, we’ll process your refund. Please note, a shipping fee of £9.99 will be deducted from the refund for UK returns. For international returns, a shipping fee of £29.00 will apply.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you are NOT eligible for a refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
Please enquire for more information about our refund policy and check our Terms of Service to see if you’re eligible for a refund.